FAQs

// Frequently Asked Questions

Get Answers to Your Questions

Do you sign NDAs?

Yes, we provide and sign comprehensive NDAs to protect both parties' intellectual property and confidential information. Request our standard NDA via hello@symsweb.com.

What development methodology do you follow?

We primarily use Agile methodologies, including Scrum and Kanban, tailored to each project's requirements. Our business analysts will recommend the most suitable approach for your project.

Which industries do you serve?

We've successfully delivered solutions across multiple sectors, including:

E-commerce & Retail
Finance & Banking
Healthcare
Technology
Education
Real Estate
Entertainment & Media
Travel & Hospitality

Where are you located?

Our headquarters is in Ahmedabad, Gujarat, India, with marketing operations based in Chicago, USA.

What differentiates SAYYES MEDIA SOLUTIONS?

We're not just developers – we're strategic partners who:

Provide customized solutions for each client
Focus on user-centric design and development
Maintain high industry standards
Offer end-to-end project guidance

Do you offer partnership opportunities?

Yes, we offer flexible partnership models tailored to mutual business objectives and capabilities.

What types of applications do you develop?

We specialize in:

Web Applications
Progressive Web Apps (PWA)
Custom Software Solutions

What cloud platforms do you work with?

We have extensive experience with:

AWS
Microsoft Azure
Google Cloud Platform

Which content management systems do you support?

We work with all major CMS platforms, including:

WordPress
Shopify
WooCommerce
Magento
Drupal

What's your developer replacement policy?

If you're unsatisfied with a developer's performance, we'll provide a replacement team member after thorough evaluation and your approval.

Do you develop clone applications?

Yes, we do. While we can develop applications similar to existing platforms, we recommend custom solutions tailored to your unique business needs and target audience.

Who owns the project source code?

You retain 100% ownership of all project deliverables, including source code. We provide complete intellectual property rights transfer upon project completion.

What is the typical cost range for app development?

Development costs vary based on three key factors:

Project complexity
Feature requirements
Design specifications

Small to medium applications typically range from $15,000 to $50,000, while enterprise-level solutions may exceed $100,000. We provide detailed quotes after understanding your specific requirements.

What is your website development pricing structure?

Website costs are determined by:

Project scope
Technical requirements
Design complexity
Integration needs

Basic business websites start at $5,000, while custom e-commerce or web applications typically range from $15,000 to $75,000. Contact us for a personalized estimate.

What are the platform fees for app distribution?

Annual platform fees:

Apple App Store: $99/year (Standard), $299/year (Enterprise)
Google Play Store: $25 one-time fee
Enterprise Distribution: Custom pricing based on requirements

Our team handles the complete setup and submission process.

What engagement models do you offer?

We provide three flexible engagement options:

Dedicated Team Model
- Full-time resources
- Complete project ownership
- Regular progress updates
Project-Based Model
- Fixed scope and timeline
- Milestone-based payments
- Dedicated project manager
Time & Materials
- Hourly billing
- Flexible resource scaling
- Best for evolving requirements

Each model includes project management support and regular reporting.

What is your payment procedure?

We offer structured payment terms:

40% upfront to initiate the project
30% at agreed project milestones
30% upon project completion

We accept bank transfers, major credit cards, and secure digital payments.

Can you convert my website into a mobile app?

Yes, we can transform your website into a native or hybrid mobile application. Our approach includes:

Analyzing your website architecture
Optimizing features for mobile use
Enhancing user experience for mobile platforms
Ensuring cross-platform compatibility

Can you develop an app from existing designs?

Yes, we can work with your existing designs. We support:

Figma, Adobe XD, and Sketch files
Custom design specifications
Brand guidelines implementation
Design optimization recommendations if needed

What are your maintenance and support services?

We offer comprehensive post-launch support:

3 months free bug-fix support
Annual maintenance packages starting at $500/month
Regular updates and security patches
Performance monitoring and optimization
24/7 emergency support (premium plans)

Do you offer developer hiring services?

Yes, we provide flexible developer hiring solutions:

Dedicated full-time developers
Verified technical expertise
Direct communication channels
Regular performance reporting
Seamless integration with your team

Do your developers work in client time zones?

Yes, we ensure timezone compatibility through:

Overlapping working hours
Flexible schedule adjustment
Real-time communication during your business hours
24/7 support for critical issues
Regular status updates aligned with your timezone

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